Frequently Asked Questions

How Can I Order Directly?

If you are interested in a special order or a bulk amount please contact us using the contact us button on the navigation bar and or email us directly at judy@dreaminchocolat.com or Text me a message, (408) 666-5775

Do You Ship?

We use USPS for shipping out products in USA only.

We will include an ice pack to ship in warm weather. We usually do 2-3 day shipping through USPS. Although, there are times when USPS may have delays and we don’t have control over every aspect of your package’s arrival, we are not responsible for DELAYED, MISSED DELIVERY, or packages that sit on your porch for hours and are not picked up. If you have an issue with a damaged package please contact us. You will be able to track your delivery through USPS.

Refunds? Exchanges & Returns?

Due to the nature of our product all sale are final. We also can not exchange or return products of this nature due to COVID Restrictions & Food Safety, however if a package is damaged, please let us know.

Do you offer custom orders?

Yes we do cater to custom orders, please inquire using the contact us form